Beyond Awareness
Action Oriented
DIVERSITY Training

Group Training & workshops

Intercultural Competencies Skill-building Training + Problem-solving Workshops

workplace wellness retreats

Intercultural Competencies Skill-building Seminar + Guided Meditation in partnership with Radical Rest Yoga

project based coaching

Guided Reflection and Self-inquiry to Optimise Work Plan + Meet the Deadline

executive
coaching

Personalized Action Planning for Multi-tasking Mid/Senior Managers
All services are available in-person or online!

CONTEXT-Specific TOPICS

Offering diversity training entitled “diversity training” is one approach. But it would be way more effective if the diversity, equity and inclusion content is contextualized to the tasks and needs of participants. This is the PAPTAKE difference – Each session will be customized so PD attendees can explore various cultural diversity topics in the context of their everyday experience.  

ENGAGEMENT across CULTURES
MULTICULTURAL TEAM MANAGEMENT
NEW PERSPECTives
on engagement AND LEADERSHIP
across cultures
Kerrie Koestner
life changing

Kuni Yasutake came to our organization to help our employees with their customer service techniques and brush up on their communication skills. As we all started this education plan with our new instructor Kuni, it quickly turned into more than a just another seminar. Kuni left lasting impressions on each and every one of her students here at FBinsure. Some even said it was an eye opening, life changing experience. I would recommend anyone who is looking for quality, insightful professional development to look no further because Kuni’s classes are a home run! FBinsure will most definitely have her back to teach our newest team members in the near future.

kerrie Koestner
Vice President, Employee Development
FBinsure
Cathy Saunders
Relevant

Kuni Yasutake is a pleasant, friendly and very welcoming person, and has a wealth of knowledge on both internal and external customer services.  As a “Patient-centered Medical Home,” Brockton Neighborhood Health Center offers a variety of medical services to culturally diverse people in the local community.  I loved the interactive ice breaker and simulation games that helped us improve understanding of the reasons why people act and communicate in various ways.  Kuni’s training content was relevant to my work.  I always looked forward to her sessions because I knew I would get new and refreshing ideas and perspective on how to better serve our patients.

Maria tavares
Clinical Secretary
Brockton Neighborhood
Healther Center
Amy Greer
RECOMMENDED

Executive coaching with Kuni inspired me to prioritize my goals and optimize my time. Over the series of session, I reflected on my leadership role in the school community, addressed ways to better serve my staff and young people, and learned to balance my workload. Kuni’s keen sense of conceptualization enabled me to accept the highs and lows of human service work, and helped me grow as a leader. In addition, I became more confident as understood the importance of having a clear and direct voice in accomplishing my work strategically. I highly recommend Kuni’s services to any organization that is willing to take a deeper look into their practice and develop action steps toward improvement.

Elisa Almonte
FORMER Director of
Beyond U Program
The UCAP School
Trusted by competent leaders at organizations like:
Trusted by competent leaders at organizations like:

the client experience

The comments below are taken from evaluations that were submitted anonymously from participants of PAPTAKE CONSULTING trainings. 

“Truly fantastic! I want to learn so much more about this topic now but felt like I have a good base to work off of. The workshop flew by because we were constantly engaged, active and moving. The facilitator was very clear, well-organized, friendly, personable and enlightening.”

“I liked the fact that Kuni shared all her experiences and life stories with us and she always kept us entertained.”

“I learned different approaches to deal with conflicts between cultures.”

“Wonderful, engaging class on the subject I was not looking forward to. EXCELLENT SURPRISE!”

“Kuni’s energy brought a sense of trust within the students, allowing us to truly be open and honest”

“I realized a deeper understanding of customer service.  It isn’t just to make internal or external clients happy, but it’s for your overall wellness as well.”

“I learned how to communicate with sensitivity and open feelings to other’s backgrounds whether it is coworkers or students.”

“I liked learning about how different cultures react and use different communication styles.”

“I now feel as though I have the ability to adjust to a diverse environment.”

“The training caused a lot of brainstorming and taught skills that I am excited to go and use.”

“Thank you not only for training our staff, but for dedicating your life to inspiring young professionals to inspire youth!”

“The games and group discussions helped us see what we needed to improve on.”

“I enjoyed Kuni’s energy, getting to know my coworkers better, and getting to know myself better.”